How they do it at Deutsche Bank

Deutsche Bank is one of the biggest banks in the world, and it has a big IR department to match, with ten staff designated to talk to shareholders. Unusually for a Germany company, it also actually knows who those shareholders are, having decided last year to replace traditional anonymous bearer shares with registered stock. Equally unusually, half of Deutsche Bank's stock is held outside Germany. With a market cap of over e60 billion, it is listed in Austria, Britain, Belgium, France, Japan,