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Feb 28, 1998

How they do it at Michelin

A household name in the hands of a French family firm in a traditionally secretive industry

Never mind how they do it, where they do it is interesting enough. For Michelin's headquarters is not in central or even suburban Paris but in Clermont-Ferrand, known to Europe's motoring holiday makers as a point at which a choice of autoroutes has to be made - depending on whether they are heading for the Dordogne, the South of France or the Alps. But Clermont-Ferrand is more than that. It is also historical home to - and a town traditionally dominated by - Michelin et Cie, the company whose

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Janet Dignan

Janet Dignan is a graduate of Otago University in New Zealand, where she read philosophy. From 1979 to1982 she was head of information at Linklaters, with responsibility for internal and external information resources for its offices in London, Hong...
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