Hello? Hello? Struggling to be heard with in-seat airline communications
Communications technology in modern aircraft often seems more of a gimmick to market the airline than something of practical use to business travelers. How many of you have noticed an awe-inspiring handset in the arm-rest of your seat, taken it out and then replaced it – and actually had rather a lot of trouble getting it back into the slot from which it emerged? Hands-up. Rest assured, you are not alone.
One frequent business class passenger recalls the introduction of the Boeing 777
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