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Jun 30, 2005

Face time

Advice on retail shareholders and allocating management's time.

Q. We’re concerned about the growing cost of servicing our thousands of retail shareholders, given their negligible holdings (below 5 percent). It makes better business sense in the long term for us to buy back as many shares as we can at a premium, but what factors should we consider before moving ahead with such an offering?A. The cost of servicing retail shareholders has now been estimated at $20 per shareholder annually – but there are several ways to reduce costs, such as the ‘sell

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Hulus Alpay

Hulus Alpay is senior vice president of New York-based IR and PR firm Makovsky & Company.
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