When Sound Energy wanted a better way to communicate with its retail shareholders, it developed a new, WhatsApp-style chat tool to replace the conference call
‘The investor base we deal with tends to be very much of a retail nature, which means lots of investors,’ says Sarah Dees, head of IR at Sound Energy. Tired of forking out anything up to £10,000 ($13,000) a pop to hold a conference call for 500 people or so, often running at more than two hours but allowing only one member of the C-suite to answer questions at a time, the gas company teamed up with Oliver Dean and MK21 to create something new.
‘We were looking for a new way to communicate
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