The virtues of humility and straight-talking
Q. I've been an IRO at a mid-cap UK firm for just three months now. My problem is that my predecessor seems to have been less than frank with investors. Now I have to deal with their distrust. Help! A. Oh dear, let's just hope you've been better brought up – and your shareholders are forgiving. If the market has been misled then that's an offence, and you will have to go to great lengths to regain trust. Whatever jurisdiction you're in, once a certain line has been crossed, things have
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